Shopping Cart & Checkout
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Ordering Online Ordering online is easy when you use our online shopping cart. Just click on the  buttons of the items you'd like to purchase.To view what's in your shopping cart and/or to checkout, click on the Shopping Cart & Checkout button at the top
right of each page.
You'll be able to make any quantity changes, see shipping
charges, tax (if applicable) and your totals, add
any additional messages or comments or enter discount coupons or gift
certificate vouchers. There is a Continue Shopping button on the
checkout page so you'll be able to return to the page you came
from.ABOUT SALES TAX: If your purchase is being shipped to a California address, you must pay sales tax. As the saying goes, we don't charge sales tax, we just collect it. PLEASE NOTE: Your financial and personal information is securely protected. See Payment Options and Your Security below for additional information. When you checkout, please be sure to provide your complete and accurate name, address, phone number and e-mail address (ex: yourname@yahoo.com). You will receive a confirmation e-mail listing the items in your order, the amount paid, method of payment and name, address, phone and e-mail on the order. If there are any errors, please e-mail sales@serenescentsations.com, as soon as possible, so they can be corrected. We want to be sure to send your items to the right person at the right address and be able to contact you in case of a change in the order. Payment Options and Your Security Just add your items to the cart, then click on the Shopping Cart & Checkout button at the top right of each page. You will be given a choice of payment options...just choose which one works best for you. We accept all major credit cards and bank transfers through PayPal only. Please don't let the "register with PayPal" message scare you. You don't have to register for a PayPal account if you don't want to...you'll still be able to pay with your credit card. For further information, visit the PayPal site at www.paypal.com. Safeguarding your financial and personal information is one of our most important priorities. All sensitive information is automatically encrypted and protected by SSL (Secure Sockets Layer) with the highest encryption level commercially available. PayPal works 24/7, to help safeguard your privacy and protect your identity, by using advanced technology and vigilant monitoring. PayPal lets you shop without sharing your bank or credit card information numbers with the merchant. In addition, PayPal provides free credit alerts to all US customers, giving you peace of mind with early warnings of potential identity theft. Privacy The personal information you provide will NEVER be shared with anyone for any reason whatsoever. Any personal information you provide will ONLY be used for processing your orders, replying to your comments or feedback or sending you product/website updates. International Orders  Our shopping cart and shipping rates are set up for USA orders only. Do you live in another country? We have partnered with USA2Me.com to service international customers. All you need to do is click on the banner or go to their website HERE to get a shipping address in the USA and the freight forwarding company will ship your orders directly to you. Wholesale Orders Many of our products are available for bulk wholesale purchasing. If you are a business, please contact sales@serenescentsations.com for information and pricing. Shipping Most items will be shipped within 7-10 business days. Please be aware that the estimated processing time for these made-to-order items, PRIOR to shipping, are as follows: Aroma Therapy Beads: 2 to 8 business days Fragrance Oils: 1 to 2 business days Natural Air Fresheners: 2 to 3 business days Potpourri: 3 to 7 business days Room Air Fresheners: 2 business days Scented Crystals: 3 to 7 business days Vacuum Cleaner Fresheners: 2 business days Gift Baskets are shipped standard ground delivery and take approximately 3-5 business days in transit, depending upon the destination. If an item is out of stock, backordered or delayed, you will be contacted and advised of an expected delivery date. You will only be charged for the items shipped, not the back orders. You will also be given the option of waiting for the back orders to arrive or having your payment for those items refunded. All items are ground shipped using FedEx, UPS, USPS Priority Mail or USPS Parcel Post. We do NOT ship to PO Boxes nor do we ship COD. We want you to receive your purchases so please be sure to provide your accurate name, address, phone number and e-mail address when ordering. If you make an error when you check-out, please contact us immediately by emailing sales@serenescentsations.com. |